INSTAGRAM GALLERY

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In case customer’s programmer can’t read any types of key chips like key ID46, 47, 48,49, AES and 5C ect. Client need to go to programmer menu as shown follows and provide the programmer version information and device series number. First of all, make sure that you have not connected the programm...
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In case that customer can’t upload the datalog but needs datalog to analysize.You can get the datalog from the PC.The way to do that is as follows:Please connect your tablet to the PC, then manually get the datalog from your device and send it here.The datalog direcotory is as follows:“PC\ MaxiIM...
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Some customers are having trouble connecting the device to Autel update server. Show error as follows: The reason why that happens is because customer network environment can’t access Autel server, the DNS domain IP address is not allowing it to access autel server. To fix this problem. You can d...
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In case there is some network issue or software crash issues or other apk issues, customer can go to Maxitool to send the system logs to the back end so engineers can further check what is the cause. Collecting the log in process: Log collection is done, then click upload to upload the datalog ...
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